When it comes to serving Fire & EMS, we focus on delivering three things: ease of use, automation and effectiveness. ISE is designed to automate stifling procedures, eliminate paper-based processes and provide the most workable scheduling interface on the market. The result- a proven improvement in productivity, streamlined communications and minimized operational overhead.
The following are a few ways Staff and Command Staff can use ISE to strengthen their daily operations:
Fire Suppression and EMT Personnel – access information from secure web-based Employee Self Serve
- Check personalized schedules, work locations and special shift instructions
- Receive SMS text and email schedule notifications
- Sign up for overtime and extra duty assignments
- Input work preferences for extra duty & special events
- Request leave and view personalized time bank balances for any period of time
- Check status of leave and overtime requests
- Review personalized timesheet data
- View personal training history, courses taken and certificates earned
- View certificate and training level expiry dates
- View personal assets/equipment inventory
Operations & Command Staff – accessed through web-based or internal application
- Create and maintain an unlimited number of schedules supporting multiple shifts, rotating positions, future assignments, and promotions
- View and manage schedules for all staff in daily, weekly, biweekly, 28 day or monthly views
- Manage minimum staffing levels with built-in alerts warning schedulers when staffing levels fall below minimum
- Manage temporary and preplanned unit/station/position moves with ease
- Receive, review, grant or deny staff leave requests
- Manage overtime assignments using software intelligence to guide allocations based on agency-specific rules
- Find replacement personnel who are off-duty, available to be held over or have signed up for overtime consideration
- Track overtime usage by reason and cost category
- Send emergency or general information notifications via text or email to any group of staff
- Track schedule changes with the ISE Audit Trail
- Track training and certifications for both individuals and agency-wide training plans
- Attach training level and skill requirements to special events or assignments with built-in compliance warnings
- Track individual staff and agency-wide equipment and assets
- Attach skill or training level requirements to specific pieces of equipment with built-in compliance warnings
- Manage and view all shift details on the fly including apparatus assignments and station reassignments
- Quickly produce comprehensive pay sheets for payroll export
- Easily run comprehensive managerial reports such as overtime detail, staff leave summaries and training compliance reports for full managerial oversight